Privacy Policy

1. Information Collected

We collect the following information from users:

• Personal Information: Name, email, phone number, address.
• Pet Information: Name, images, identifying features.
• Location Data: GPS location when using search or connection features.
• System Access Data: Photos from gallery, camera access, device location, and attachments shared through the app.

2. Purpose of Data Use

• Help connect lost pets with their owners.
• Manage pet health records and vaccination schedules.
• Prevent fraud and protect the community.
• Improve user experience with personalized content.
• Images and camera data are used for pet recognition, identity verification (fraud prevention), and pet ID/search purposes.
• Location data is used to display nearby lost pets or mark where pets were lost.

3. Information Sharing

We do not share your personal data with third parties unless you give consent, except in the following cases:

• Sharing with partners such as animal shelters to locate pets.
• Requests from legal authorities in accordance with law.
• Cases involving fraud or potential harm.
• We DO NOT sell personal data to any third party under any circumstances.
• If data sharing is required, a clear consent prompt will appear in-app.

4. Data Security

We use strict encryption and security measures to protect your data. However, we cannot guarantee 100% safety in all scenarios.

5. User Rights

• You can access, modify, or delete your personal information at any time.
• You can withdraw consent for data usage at any time.

6. Data Retention

We retain your data during the time you use the app. If you stop using it, your data will be deleted within 30 days.

7. Data from Apple/Google Sign-In

• When using 'Sign in with Apple/Google', we only access your anonymized email to create your account.
• We do not use Apple/Google data for marketing or sharing without separate consent.